Last Updated: September 2026
1. Introduction & Scope
Pave A Lot ("Pave A Lot," "Company," "we," "us," or "our") operates an independent digital platform connecting commercial property owners, managers, and representatives with professional pavement and lot maintenance services across the Dallas–Fort Worth, Texas metropolitan area. We prioritize customer data protection and transparency.
This Privacy Policy applies to all personal information collected through our website at https://www.pavealot.online (the "Site"), direct telephone calls, emails, quote requests, and mobile messaging (SMS/MMS) regarding our asphalt paving, sealcoating, parking lot striping, crack sealing, and concrete maintenance referral services.
2. Information We Collect
Directly Provided Information: Full name, business name, service address, billing address, email address, mobile phone number, and project specifications (lot dimensions, pavement issues, project images, site plans, and timeline requirements).
Automated Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device identifiers, referring URLs, access timestamps, and page interaction records.
Cookies & Tracking: Basic functional and session cookies required to preserve multi-step quote requests and assess platform performance. You can disable cookies through your browser settings, though form functionality may be affected.
3. Strict Mobile Information Non-Sharing Policy (A2P 10DLC Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or transferred to any third parties or independent contractors under any circumstances.
Your mobile phone number and SMS opt-in consent are utilized exclusively by Pave A Lot to deliver transactional estimate updates, appointment confirmations, inspection schedule changes, and direct customer support.
4. SMS / Mobile Messaging Terms & Disclosures
By providing your mobile telephone number and actively checking the optional SMS consent box on our online request forms, you provide express written consent to receive operational and transactional SMS/MMS messages from Pave A Lot.
Program Description: Text messages are restricted to project match updates, inspection arrival windows, bid summaries, and customer service follow-ups.
Message Frequency: Message frequency varies based on project activity, appointment status, and ongoing service requests.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Carrier Liability Disclaimer: Wireless carriers (including AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages.
Opt-Out (STOP): You can revoke text messaging consent at any time. Reply STOP to any message received from us. You will receive one final text confirming your removal, and no additional SMS messages will be delivered unless you submit a new opt-in request.
Support (HELP): For assistance, reply HELP to any message, call customer support at (469) 826-4567, or email support@pavealot.online.
Voluntary Participation: Opting in to text messaging is entirely voluntary and is not a condition of submitting an inquiry, receiving an estimate, or purchasing services through the platform.
5. How We Use Your Information
We process your personal information strictly for legitimate commercial and operational purposes:
Coordinating project details, lot specifications, and scheduling estimates.
Delivering transactional notifications, confirmations, and operational customer service.
Preventing fraudulent submissions, securing web forms, and diagnosing server issues.
Complying with applicable Texas and federal laws, subpoenas, or ongoing legal proceedings.
6. Third-Party Technical Disclosures
We do not sell, license, or lease your personal data. We disclose information solely to technical service vendors bound by strict contractual confidentiality:
Cloud Infrastructure & Databases: Enterprise servers hosting platform databases utilizing TLS in transit and AES-256 encryption at rest.
Communications Gateways: Enterprise SMS and email API routing providers (including Twilio) utilized strictly to transmit system-generated messages and verification notices.
Legal & Regulatory Authorities: Law enforcement agencies, courts, or municipal entities only when required by binding legal process.
7. Data Security & Storage Safeguards
We maintain technical, physical, and administrative measures to protect collected data, including:
Site-wide Secure Sockets Layer / Transport Layer Security (SSL/TLS) encryption.
Restrictive access controls limiting data visibility to authorized administrative personnel.
Continuous monitoring for platform vulnerabilities, unauthorized access attempts, and malicious script executions.
8. Data Retention Schedule
Project & Quote Requests: Retained for up to two (2) years to reference historical property dimensions, past job scopes, and repeat inquiries.
Transactional Records: Retained for seven (7) years to comply with statutory Texas state and federal accounting standards.
Server Access Logs: Automatically overwritten and expunged after ninety (90) days.
9. Your Privacy Rights & Account Controls
You maintain the following rights regarding the personal information stored in our systems:
Access & Inquiries: Request a copy of the specific personal contact and property details we hold regarding your inquiries.
Correction: Request corrections to outdated, incomplete, or incorrect phone numbers, job addresses, or business names.
Deletion: Request that your contact information and historical records be removed from active systems, subject to legal and tax retention mandates.
Revoke Messaging Consent: Text STOP to cancel SMS communications at any time.
Submit data modification or deletion requests directly to support@pavealot.online.
10. Children's Online Privacy
Our platform and commercial pavement referral services are directed exclusively to business operators, property owners, and individuals aged eighteen (18) and older. We do not knowingly solicit or collect personal information from individuals under the age of thirteen (13).
11. Governing Law & Jurisdiction
This Privacy Policy and all matters arising from platform usage are governed exclusively by the laws of the State of Texas, without regard to conflicts of law provisions. Any legal action or dispute arising under this policy shall be adjudicated exclusively within the state or federal courts located in Dallas County or Collin County, Texas.
12. Policy Updates
We reserve the right to revise this Privacy Policy to align with technical modifications, carrier standards, or regulatory changes. Revisions take effect immediately upon publication to the Site with an updated "Last Updated" timestamp.
13. Contact Information
Company: Pave A Lot
Website: https://www.pavealot.online
Email: support@pavealot.online
Phone: (469) 826-4567
Service Area: Dallas–Fort Worth Metroplex & Surrounding North Texas Areas